Refund Policy
Please read our refund policy carefully before making a purchase.
1. General Policy
We strive to provide high-quality service and customer satisfaction. However, due to the nature of digital services, all sales are generally considered final once the service has been delivered.
2. Eligibility for Refund
A refund may be considered only under the following conditions:
- The service was not delivered after purchase
- There is a major technical issue that cannot be resolved
- You contacted support and no solution was provided
3. Non-Refundable Cases
Refunds will not be issued in the following situations:
- Incorrect device setup or user-side issues
- Poor internet connection or network problems
- Change of mind after activation
- Failure to read service compatibility before purchase
4. Support First
Before requesting a refund, we strongly encourage you to contact our support team. Most issues can be resolved quickly with proper assistance.
5. Refund Process
If your request is approved, the refund will be processed within a reasonable time using the original payment method whenever possible.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page.
7. Contact Us
If you have any questions or want to request a refund, contact us:
Email: 0665703355yassir@gmail.com
WhatsApp: +212769769252